Frequently Asked Questions

FAQ

General Question

These are answers of the frequently asked questions about our company. If you still have a question, feel free to contact us.

We need CAD drawing as input, better to have 3D drawing as input if possible.

15 days for production, 5 days for shipment by air, normally we use DHL UPS for shipment, we can also use shipping agency to proceed the shipment if delivery time is not an issue. in case of large quantities, the delivery time shall be negotiated.

We can take photos or videos and send to you, of course, if possible, you are always welcome to visit our factory to get more detail information.

The models will be packed in strong wooden cases, with fixed measures made inside the boxes. Additional air-bubble films will be applied to avoid damage.

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For more question, please send a mail to xujianmin@chenmen-ltd.com, usually we will reply in 24 hours, in case of emergency, please directly call us.

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